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  • Is this service covered by my insurance?
    No, We do not work with any Insurance companies. But we do accept HSA/FSA as well as all major credit cards.
  • Is there a cancellation or reschedule fee?
    We do charge a cancellation and reschedule fee of $50 per person if the appointment is not canceled or rescheduled within 24hrs of your scheduled appointment time.
  • Does your company provide pediatric blood draws?
    Yes, We specialize in pediatric blood draws, We draw babies and Up.
  • My samples require shipping, will your company ship my samples as well?
    Yes, once drawn we will take care of shipping your samples to the appropriate laboratory.
  • Can you come to my office or workplace?
    Yes, we make it convenient for you
  • Does your company provide services to someone with special needs?
    Yes, we have friendly expert phlebotomist that has experience working with patients who has needle phobia, anxiety, autism, and difficult veins.
  • Do you offer corporate or group bookings?
    Yes, we would love to accommodate you. Please contact us at 214-997-3046 or info@onthegolabs.com
  • What payment methods do you accept?
    Venmo, Zelle, All Major Credit Cards, HSA/FSA (There’s a Processing fee for all card payments)
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